FAQ

Rablo specializes in trendy and stylish clothing for men. We offer a wide range of fashionable options for men who want to stand out from the crowd.

Rablo has a 14-day return policy. You have 14 days after receiving your item to request a return. We accept returns for new and used items. Please note that we are not responsible for return shipping costs unless an item arrives defective or in the wrong size. To start a return, please contact us at contact@rablo.com. Please make sure to include your order number in the email. Items sent back to us without first requesting a return will not be accepted.

Once we receive and inspect your return, we will notify you if the refund is approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

Yes, you can exchange an item. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

When your order ships out, you will receive a shipping confirmation email and tracking number. You can track your package using the provided tracking number on 17track.net or usps.com/tracking for USPS tracking numbers. Please note that the tracking information may take a few business days to update. Depending on the destination, the order may take 12 to 35 business days to arrive, but most orders are delivered within 1-2 weeks.

If your order is experiencing a delay in fulfillment of 1-2 weeks, we will be refunding the order. Please contact us via email at contact@rablo.com with your order number.

If you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right. Please contact us at contact@rablo.com with your order number.

Yes, certain types of items cannot be returned. This includes perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards. If you have any questions or concerns about your specific item, please get in touch with us.

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason, and without a justification. Please note that your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

You can contact Rablo through our contact portal on our website or via email at contact@rablo.com. Our team will be more than happy to assist you!